FAQ

Frequently asked questions

How long does delivery take?

Processing and delivery times are listed in our Shipping Policy. You receive a tracking number by email as soon as your order has shipped.

Do you charge for shipping?

Shipping is free to all addresses in Australia.

How can I track my order?

Use the tracking number from your shipping confirmation email on our Track Your Order page.

Can I return an item?

Yes. You can request a return within 30 days of delivery. The conditions, costs and steps are explained in our Return Policy.

Which payment methods do you accept?

All available payment methods are shown at checkout. Prices are in Australian dollars (AUD).

How do I choose the right size?

Each product page has a size guide with measurements. Not sure? Send us a message and we will help you choose.

How can I contact you?

Use the form on our Contact page. We reply within one business day.